• Responsibility for providing guidance, coaching and management to the eCommerce
• Product Merchandising team, ensuring the development of necessary skills in a team based environment
• Responsible for delivering world-class product presentation and merchandising of products within their specified categories, including:
  • Management and ongoing development of the customer facing product hierarchy.
  • Management of product and bundle enrichment, both directly and in conjunction with the eCommerce Content team
• Deputies for the Trading Manager in his/her absence and make commercial decisions if the Trading Manager is unavailable.
• Assist with workflow management and prioritization of activities assisting when necessary
• Support the development and provision of KPI reporting
• Support with communication between eCommerce Product Merchandisers and all
• other internal stake holders
• Provide support, training and advice to eCommerce Product Merchandisers in day-to-day trading actions and wider review including sales and margin mix, promotional analysis, attach/conversion rates, product availability and range management.

Manage Business strategies and activities from development to implementation to achieve Business objectives:

• Accountable for driving the success of the online Category(s) through the effective merchandising and trading of products online for brands in the operating market(s).
• Accountable for Category(s) budgeted sales and margin, and execution of online strategies to deliver eCommerce KPIs.
• Support the development of the online budget and commercial plan formulation for the Category(s).

Maintain up-to-date Competitor and Global Business trends knowledge.

• Identify and maintain an agreed competitor set. Ensure that competitor set is reported against in any marketing intelligence activity.
• Escalation for significant and ongoing competitor pricing issues working with brand merchant teams to resolve.
• Accountable for the day-to-day Category management including reviewing price/market competitiveness, range and product life cycle management, promotional analysis and communication with the brand merchandising team(s).

Review Business critical information, make recommendations, communicate and facilitate solutions.

• Manage category(s) contribution to sales and margin targets against budget and short term forecasts.
• Manage the end-to-end process for defining, enriching and merchandising of all bundles for the online channel, ensuring bundles are promoted and priced in line with the category strategy and margin targets.
• Enrich and activate bundles including marketing text, presentation hierarchy and attachment to parent products.

Develop internal and external relationships and negotiate to achieve Business objectives.

• Develop strong relationships with key online and brand teams in order to achieve or exceed budgeted sales and profitability objectives.
• Work with brand merchant teams to ensure that range transitions are managed to ensure multi channel approach to new product/range launches in operating market(s)
• Work with brand merchandising teams to ensure price alignment through the Product
• Life Cycle and identify opportunities to leverage the online channel to exit markdown and terminal stock

Knowledge:

• Educated to degree level
• Knowledge of key commercial systems

Experience:

• 2-3 years in ecommerce product/category merchandising. Ideally in Retail sector PLC
• Retail experience
• Exposure to ecommerce at an operational level, including category and business planning through to implementation

Skills:

• Organization, Prioritization, and Management skills
• Analytical and numerical skills
• Ability to motivate and influence team and individuals
• Analytical/numerical/statistical skills
• Presentation skills
• Strong interpersonal/networking skills
• Good understanding of competitive positioning, management of commercial processes, and maximization of business opportunities