About Shahd Elsayed
University O Khartoum
2019 - 2021
Commercial Counsellor office, Turkish Embassy, SD
Provide full administrative and organizational support and aid the overall day-to-day procedure. Built relationships with governmental entities including the chamber of commerce, and customs authority, Sudanese Trade point. Organized various meetings (agenda preparation, follow-up on action points, highlighting deadlines), Create a database for Sudanese associations, government authorities, and private companies in diverse sectors. Provided essential support to the Political / Economic Section, with daily written reports on important economic and commercial issues. Conducted sectoral research assessing the economic and financial conditions analyzing risk and opportunities. Promoted commercial events, conferences, and exhibitions. Provided information for investment opportunities in Sudan for Turkish investors and vice versa. Organized buyer’s delegations for Turkish businessmen in Sudan overseeing travel coordination and efficient planning of logistics. Connected Turkish and Sudanese companies for partnerships opportunities or for Export/Import purposes.
2016 - 2019
Dolphin Plumbing Co. Ltd
Built all daily work schedules. Grew the team through direct performance feedback and annual appraisals. Implemented an ERP system that helped manage company departments\' HR, Bills, Invoices, and CRM, enhancing reporting tools with real-time information. Formulated document storage processes, to allow the team to access information on a timely basis to meet deadlines and requirements. Maintained department files and documentation in electronic and/or paper formats. Managed a piece of the customer relationship such as introducing the company, payment relations, delivery of the materials, schedule of the team for site inspections, and handling incoming calls/email inquiries to forward to the respective team. Create reports, analyze and interpret data, like revenues, expenses, and competition. helped with the project\'s budget structure and was able to reduce overall business expenditure by 15%. Network across 5 different job functions in order to better facilitate task completions. Established Partnership with Sudan Supreme Council for Vocational Training, The Japan International Cooperation Agency (JICA), and Dolphin plumbing that led to the draft of the first updated vocational training curriculum “Plumbing and Sanitation” in Sudan.