About Shahab Khan
- Academic Level Certificate
- Age 43 - 47 Years
- Salary 3843
- Gender Male
- Industry Management
Dear Recruitment Team
- 2008 - 2019 Legacy Hotel Apartments Dubai
I worked as Front Office Manager and also performing the tasks of the Operation Manager, Human Resource and Purchasing. To manage the operations of the Front Office Department by ensuring service quality standards are met and that optimum service is provided to all hotel guests according to the hotel objectives. Under the guidance of the general manager and Hotel policies and procedures, manage the rooms,sales, purchasing and food and beverage functions. Assume the day to day responsibility for the smooth operation of all departments and the wider business in the absence of the General Manager. Maximise all aspects of profitability through revenue generation and productivity whilst maintaining brand standards. Promote the desire work culture around the five core values of trust, integrity, respect, one team and service of the Hotel.
- 2007 - 2008 Holiday Inn Downtown Dubai
I worked as Assistant Front Office Manager and also performing the tasks of the Revenue Manager, responsible about the Front Office Department day to day operation including Reception, Reservations,Concierge ,Guest Relations,Transportation & Telephone Operator. Train and guide front desk staffs to provide quality customer services & resolve guest issues and enquiries to ensure guest satisfaction. Schedule front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies.