About Mercy Mathew

  • Academic Level Master’s Degree
  • Age 33 - 37 Years
  • Salary 1850
  • Gender Female
  • Industry Management

Description

Human Resources Manager | HR Consultant | HR Business Partner

Education

Experience

  • 2020 - Present
    Konsälidön

    Consultant & Manager – HR & Business Partnering

    In this role, I lead and manage a team of 7 consultants and 3 business analysts. I handle and manage all HR related matters and the setting up of new companies within the UAE on behalf of clients • I lead HR projects like Organisation design, Executive search & 360-degree Recruitment, Organisation restructuring, competency mapping, departments structuring, organization and team effectiveness, performance management, career development, compensation, etc, • Designs and implements HR strategies, services, and programs • Managing clients’ portfolios, advising on business growth strategies whilst acting as the principal consultant on project management As the Head of HR (on the client’s side) • Acts as the first point of contact to all HR related issues • Developing organization strategies by detecting human resources issues within the organization and recommending sustainable solution whilst establishing human resources objectives in alignment with organizational objectives • Directs and leads the implementation of HR strategies by establishing department accountabilities which include talent acquisition, 360-degree recruitment, employment processing, compensation & benefits, training & development, talent management, safety and health, succession planning, employee relations and retention, Labour law relation, compliance, employee welfare benefits, etc., • Directing and Managing the HR operations by recruiting the right candidates, conducting orientation, training, coaching, counseling, and carrying out disciplinary actions whilst planning and monitoring performance appraisals, reviewing KRAs and KPIs, and identifying areas of improvement • Leading and developing HR operations financial strategies by forecasting, anticipating, and estimating all requirements in alignment with budget • Developing and implementing action plans, measuring and analyzing results in order to ensure ROI whilst initiating corrective actions and implementing change • Leads and manages HR projects and ensuring results are delivered within the proposed timeline whilst mapping out contingencies in case of any delay • Continuously supporting management by providing HR advice, giving counsel, and contributing to decision making • Develops and updates policies, procedures, guidelines, and regulations whilst communicating and ensuring they are implemented across all the departments • Keeping up to date with the latest laws, rules, and regulations, enforcing adherence to requirements, and advising management on the necessary action

  • 2019 - 2020
    PeopleFirst HR Consultant

    HR Consultant

    In this role, I led and assisted in various HR transformation projects within the Government, Semi-Government and Private Sectors. Duties: • Prepared and designed project proposals (RFP, RFQ, and RFI) covering and addressing all aspects of the scope of work identified by the client • Assisted in setting up of a new organization and structuring each department from scratch As the Head of HR (Outsourced) • Lead 360-degree recruitment process including, placing job ADs, liaising with Talent team and external recruitment agencies, screening of CVs, setting up and managing interview processes • Managing new joiner processing whilst liaising with the PRO for quick and proper documentation of the newly hired • Incharge of employee exit processing whilst ensuring the necessary departments are properly informed of the changes • Managing employee onboarding process and sending out correspondence regarding new joiners and employees exiting the company • Managed Inductions, coaching newly hired employees to provide functional support across payroll, employee relations, onboarding, and employee development; • Managing Training & Development develops training materials and carrying out training • Liaised and coordinating with other departments to ensure a smooth workflow and that the business/organization objectives are met • Liaised with the managing partners (based in the UK) to review the organization’s design and advice on relevant changes • Proactively determine and deliver relevant and impactful HR solutions to the business challenges • Develops and ensures HR solutions, policies, procedures, and regulations are implemented across all the department • Develops and ensures the effective and efficient delivery of employee engagement, organization and team effectiveness, performance management, talent management, career development, and compensation • Ensures HR strategies, services and programs are administered and implemented effectively and efficiently • Generates reports, interpret HR data, and performs high-level analysis of HR data in order to provide relevant and impactful HR solutions • Supports employee relations by handling cases to ensure timely and effective resolution On-site Implementation Consultant – Training & Development & Talent Management Coordinator (2 months contract) at The Executive Council (Office of the Crowned Prince of Dubai) • Responsible for communicating with managers to identify training needs and mapping out development plans for teams and individuals. • Supported Training Manager in managing, designing, developing, coordinating, and conducting all training programs; • Contributed to the choosing of appropriate training and training methods for each employee on a case to case basis (virtual, simulated, mentoring, shadowing, on the job training, professional development classes, leadership training, seminars, etc.), • Marketed available training opportunities to employees and provided the necessary information of the approached training providers for outsourced courses • Carrying out a skill analysis to understand where the skill gap is and advising on the relevant training

  • 2016 - 2018
    Tuleila Heat Insulation Ltd

    HR Manager

    In this role, I had the responsibility of managing 3 offices (Sharjah, Dubai, and Abu Dhabi) with a total of 300 employees across the 3 branches Duties • Managed the HR functions of the organization such as visa & immigration processes, development of strategic staffing plans in coordination with Business Unit Heads whilst ensuring the alignment of the department’s priorities with those of the business • Designed and led the implementation of talent strategies and employee engagement plans • Managed manpower planning, recruitment, • Handled Job evaluation, Job analysis, amending of Job descriptions, and designing new JDs for distinct roles whilst ensuring accurate alignment of accountabilities to the new Organisation structure, objectives & strategies • Developed and maintained excellent relationships with top Leaders and the management Teams whilst supporting the execution of key accountabilities and the implementation of HR programs and processes • Participated in leadership team meetings and presented relevant HR topics, trends, initiatives, and best practices • Created and conducted recommendations based on qualitative data collected from employees i.e., exit interviews, stay interviews and focus groups, etc.) • Supported other HR sectors whenever it’s needed • Implemented strategies for continuous training & coaching of employees whilst evaluating training effectiveness • Established more defined processes, policies, and procedures that have improved business operations • Designed a performance management framework that helped in monitoring employee job performance, carrying out performance evaluation, and developed strategies for improvement • Developed an action plan that supports Individual development plans (IDPs) • Addressing employment issues arising throughout the employee lifecycle • Designing & updating the Organisation’s principles, policy & procedures including practices governing personnel & HR administration • Oversaw the maintenance and update of the employees\' information on the company’s HRIS • Recommending solutions to the business in areas where matters are flagged to ensure effective HR implementation and on-going improvement of both processes • Designed and maintained an effective Performance & Reward Management, Employee Relations, managed Organizational Development and Change Management, • Designed an employee welfare scheme that improved employee morale, boosted employee job performance, and minimized employee turnover by 25%

  • 2009 - 2016
    Sceptre Trading LLC

    HR Manager

    Responsible for Dubai office and Nigeria Office acted as a strategic business partner to the organization Duties • Managed manpower planning, and 360-degree recruitment • Addressing employment issues arising throughout the employee lifecycle • Designing & updating the Organisation’s principles, policy & procedures including practices governing personnel & HR administration • Oversaw the maintenance and update of the employees\' information on the company’s HRIS • Recommending solutions to the business in areas where matters are flagged to ensure effective HR implementation and on-going improvement of both processes • Designed and maintained an effective Performance & Reward Management and Employee Relations • Managed Organizational Development, Change Management, Training of new and existing employees • Participated in an entire entity shutdown and successful merger thereafter • Designed an employee welfare scheme that improved employee morale, boosted employee job performance, and minimized employee turnover by 25% • The HR department, under my leadership and guidance, became a trusted business partner across the organisation

Expertise

The Full Spectrum of HR
Business Development
HRBP

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