About Erick Mmbando
University Of Strathclyde (U.K)
School clubs and Activities Joined: Vice president of Strathclyde Business Analytics Society, Assistance Treasurer of Strathclyde Social Work Society, Co-Organizer of TEDx University of Strathclyde, Member of University of Strathclyde Investment Society
Maharishi Markandeshwar University (India)
School clubs & activities Joined: Preventing and Combating Corruption Bureau PCCB Club (Vice-Chair, Internal and External Affairs), Class representative, Students in Free Enterprise (SIFE) the Best International student (Human Resource Management)
Maharishi Markandeshwar University, (India)
School clubs & activities Joined: Vice president MMU Eastern Africa society, Maharishi Markandeshwar Business in Africa Conference, Best International student Jun 2015, Recipient of Dean scholarship Award.
2020 - 2021
W London Hotel
Sales & Events Executive Contribute to the revenue growth by supporting events manager with the implementation of meetings and events and driving brand service strategy and brand initiatives. Manage a wide range of functions, including customer service, sales, operations management, and event management. ● Maximized customers satisfaction levels by proactively addressing enquiries, resulting in increasing revenues. ● Gained invaluable experience in using Marriott sales systems, including PMS, Opera, and Marsha. ● Triggered significant increase in revenue through effective sales strategies. ● Recognised as SME, consecutively achieving sales targets.
2017 - 2020
Built and maintained collaborative relations with internal/external door-to-door sales teams with a focus on successful implementation of sales and channel strategy as well as sales policies and processes. Contributed to the development of customer-centric sales plans by collecting and reporting data from social channels and recommending solutions. ● Commended by senior management for consecutively achieving sales targets for Airtel products and services. ● Leveraged strong analytical capabilities to inspect sales activity and effort among sales associates to meet and exceed company expectations. ● Delivered excellent customer support, responding to enquiries from Airtel network users via email and live chat. ● Held accountable for social media marketing strategy and daily management.
Honors & awards
July 2020 I was Awarded Prestigious Commonwealth Scholarship Award from United Kingdom to help me to pursue my MSc degree.
The Young African Leaders Initiative (YALI) was launched by former President of the United States Barack Obama as a signature effort to invest in the next generation of African leaders.2019 I was selected a YALI fellow to become a part of the next generation of innovative leaders who are empowered to shape the future of business/entrepreneurship, civic leadership, and public management in Africa.
In July 2015, I won the Dean Scholarship award as an outstanding student at the M.M Institute of Management. The scholarship award was a 50% tuition fee waiver for the 2015-2017 intake.