About Deepa Ramachandran
PhD in Financial Risk Management in IT Projects, Anna University, Chennai, India, 05/2011 - 08/2015
2016 - Present
IBM Middle East
IBM UAE [On Assignment from IBM India], Dubai, UAE, 04/2016 – Till Date Program manager, 07/2018 – till date, Technical infrastructure delivery projects lead for a major airlines account: Responsible for the validation, definition, management and delivery of infrastructure projects of various sizes and complexity across multi platforms; • Across multi platforms: Mainframe, Windows, VMware, Aix. • Ensuring robust project governance and plans are setup and deployed in a complex environment. • Main focal for the key client stakeholders in the project’s delivery. • Manage the delivery to agreed scope and cost. • Deploy and own effective communication plan to client and internal IBM stakeholders. • Effective management of all risks and issues. • Liason with account and client technical SME’s where required. Program Manager, 04/2016 – 06/2018, Technology infrastructure tools tower transformation program lead for a major airlines account: Responsible for the creation and setup of the tools team including the architects, PMs, SMEs, technical focals: • Leadership, management and direction to the Tools team. • Setup and management of the program planning - resource, budget, schedule. • Deployment of a robust Risk & Issue Management process. • Communication: Senior Management/Executive reporting.
2009 - 2016
IBM India Private Limited
IBM India Pvt Ltd, Bangalore, India, 02/2009 - 03/2016 Program Manager, 08/2014 – 03/2016 - Managed critical automation Program, spread across 70 accounts in different countries. Responsible for the setting up of the governance structure, managing escalations, fall planning, forecast setting, budget allocation, managing return on investment, issues and risk management for the program. Project Manager, 02/2009 - 07/2014 - Managing IT Infrastructure and deployment projects, this includes both IBM Internal and commercial projects. Delivering the projects within the agreed scope, cost, schedule, and contractual deliverables, includes applying techniques for planning, tracking, change control, and risk management.
2007 - 2009
Capgemini India Pvt Ltd, Bangalore, India
Capgemini India Pvt Ltd, Bangalore, India, 05/2007 - 01/2009 Senior Consultant – Unix – managing infrastructure services delivery of leading telecom, publishing customers
2005 - 2007
IBM India Pvt Ltd, Bangalore, India
System Operation Lead Specialist – system administrator - Unix Team – managing infrastructure services delivery of leading telecom customers