About Charlotte Jennifer Vega

  • Academic Level Degree Bachelor
  • Age 28 - 32 Years
  • Salary 2653
  • Gender Female
  • Industry Management

Description

A seasoned, Filipino national, Supervisor Housekeeper with more than 8 years of experience in housekeeping operation.  Hardworking, energetic, and multitasking with outstanding technical knowledge in all aspects of the housekeeping operation. Experience in managing housekeeping operations of 5 Star hotels with 300+ rooms. Passionate, dynamic, and guest-focused Housekeeping professional who pride in the self-ability to deliver the level of customer service and provide creative solutions and memorable experiences to the guests. Bilingual in English and Tagalog.

 

Education

Experience

  • 2020 - Present
    Millennium Hotel and Resort

    Senior Housekeeping Supervisor

    Reporting to General Manager in 5 star hotels with 281 rooms, recruited to use checklists to ensure meeting standards of cleanliness & condition of each assigned area. Work closely with the front desk, department executives, maintenance, and general manager to address issues and concerns

  • 2015 - 2019
    Hilton Capital Grand

    Housekeeping Supervisor

    Reporting to Housekeeping Manager in 5-star hotels with 281 rooms, recruited to use checklists to ensure meeting standards of cleanliness & condition of each assigned area. Identify & report preventative or other maintenance issues in public areas or guest rooms

  • 2014 - 2015
    Park Arjann Rotana

    Housekeeping Coordinator

     Promoted to Housekeeping Coordinator responsibility daily coordination of the operations. To ensuring the department achieves the highest level of service delivery through effective communication and follows up. Critical aspects of the role are communicating room status, receiving & dispatching requests/tasks to all key contacts; ensuring a smooth and efficient operation of the department.

  • 2014 - 2015
    Park Arjann Rotana

    Housekeeping Coordinator

     Promoted to Housekeeping Coordinator responsibility for daily coordination of the operations. To ensuring the department achieves the highest level of service delivery through effective communication and follows up. Critical aspects of the role are communicating room status, receiving & dispatching requests/tasks to all key contacts; ensuring a smooth and efficient operation of the department.

  • 2013 - 2014
    Park Arjaan Rotana Hotel

    Head Room Attendant

    Head Room attendants while ensuring the standards of cleanliness and maintenance of the hotel meet the requirements specified and role

  • 2011 - 2012
    Rupertos Inland Resort, Phil.

    Receptionist cum Admin Assistant

Expertise

General administrative skills Customer Service Budgeting Planning & Organization Staff and User Training Guest Management

Honors & awards

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